Job Description -Own and drive the repeat revenues and LTVs for existing patients. Plan, execute, an...
Job Description -Own and drive the repeat revenues and LTVs for existing patients. Plan, execute, and measure campaigns and conversion tests;Demonstrate success in the creation, execution, and optimization of marketing programs, delivering to demand campaign objectives;Liaise with Doctors through the entire campaign journey to ensure input, alignment, and understanding of the campaign approach and details;Excellent co-ordination with Doctors towards content creation/approval and campaign execution with growth oriented mindset.Orchestrate campaign design and execution across all channels to deliver monthly cross-sell marketing objectives;Responsible for planning, organizing and implementing retention / growth led campaigns to increase footfalls, market share through higher penetration and awareness as a Hospital of DesireStrives to achieve Retention goals and targets & evaluate the performance of the team.Provide guidance & support to the team in achieving the desired targetsDefine KPIs, measure effectiveness of campaigns, and adjust optimize upsell/cross-sell programs as needed;Test and recommend different content themes, formats to generate desired campaign outcomes;Identify campaign trends and insights, and optimize spend and performance based on the insights;Identify growth opportunities by continuously working cross-functionally with the Product, Performance Marketing, Data, Content, and Design team.Oversee and optimize email/web push/sms campaign strategies to drive customer retention and sales, including lifecycle communication and personalized triggers.Requirements:Minimum work experience of 8 to 10 years in Campaign Management / Marketing, preference from Healthcare.Should have experience in Planning, Handling & executing CRM campaigns with a deep understanding of customer lifecycle, purchase habits, personalization, and analytics.Should have prior experience in managing all channels of CRM including Whatsapp, SMS, email, push/web notifications, direct mail, in-app and on-site.Must have experience of working on Engagement tool, Web Engage, Mo Engage, Clever tap, Netcore etc.Strong analytical and number crunching skills.Strong communication skills.
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Department : Administrative Staff
Type : Full Time